Privacy Policy

1. Introduction

Strockise is committed to protecting the privacy of our clients, customers and website visitors. This policy explains how we collect, use, store and safeguard personal information when you visit our website or use our design and development services.

By using our website or services, you agree to the practices described here. If you do not agree, please stop using our website and services.

2. Information we collect

Information you provide

• Your name, email address, phone number and company details, shared through contact forms or discovery calls.
• Project briefs, content, assets and other materials you share during an engagement.
• Payment information, which is processed securely by our third-party payment providers.

Information collected automatically

• Your IP address, browser type, device information and the pages you visit.
• Cookies and similar technologies that show us how visitors use our site.
• Referral sources and session duration, used for analytics.

Information from third parties

• Data shared through the platforms we use to deliver our services, such as project management and communication tools.
• Publicly available information relevant to your project or business, where applicable.

3. How we use your information

• To deliver, manage and improve our services.
• To communicate with you about projects, proposals, invoices and updates.
• To process payments and keep accurate financial records.
• To respond to enquiries, support requests and feedback.
• To send updates or marketing messages, only where you have given consent.
• To analyse website usage and improve the user experience.
• To comply with applicable legal obligations.

4. Legal basis for processing

Where data protection law applies, we process personal data on the following grounds:

• Contract: to fulfil our obligations under a client agreement or proposal.
• Legitimate interests: to operate and improve our business, where this does not override your rights.
• Legal obligation: to meet the requirements of applicable laws and regulations.
• Consent: where you have opted in to marketing communications or cookies.

5. Sharing and disclosure

Strockise does not sell, rent or trade your personal information. We share it only in these limited circumstances:

• Service providers: trusted tools such as payment processors, cloud storage and analytics that help us deliver our services.
• Legal requirements: where disclosure is required by law, court order or a regulatory authority.
• Business transfers: as part of a merger, acquisition or sale of assets, with appropriate protections in place.

All third parties we work with must handle your data securely and in line with applicable privacy laws.

6. Cookies

Cookies are small text files stored on your device. We use them to improve your browsing experience and understand how our site performs.

• Essential cookies are required for the website to work and cannot be disabled.
• Analytics cookies help us improve content and performance.
• Preference cookies remember your settings and choices.

You can manage cookies in your browser settings at any time. Disabling some cookies may affect how the website works.

7. Data retention

• Client project data is kept for the length of the engagement and a reasonable period afterwards for reference and legal purposes.
• Financial and invoicing records are kept as accounting and tax rules require, typically six to seven years.
• Marketing data is kept until you withdraw consent or ask us to remove it.

When data is no longer needed, it is securely deleted or anonymised.

8. Data security

We use appropriate technical and organisational measures to protect your data, including encrypted storage of sensitive information, access limited to authorised team members and regular reviews of our security practices. No method of transmission or storage is completely secure, but we will address any breach promptly and transparently.

9. Your rights

Depending on your location and applicable law, you may have the right to:

• Request a copy of the personal data we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your personal data, where applicable.
• Ask us to restrict how we process your data.
• Receive your data in a portable, machine-readable format.
• Object to processing for direct marketing or legitimate interests.
• Withdraw your consent at any time, where processing relies on it.

To exercise these rights, contact us using the details below. We will respond within a reasonable time and in line with applicable law.

10. Changes to this policy

We may update this policy to reflect changes in our practices, services or legal obligations. Updates are posted on this page with a revised date, and continued use of our website or services means you accept the updated policy.

11. Contact us

For questions or requests about this policy or your personal data, email contact.strockise@gmail.com or visit www.strockise.com.